There’s a spirit in the air in New Zealand, where “Kia Kaha”— which means stay strong—is often used as a national affirmation. When it comes to the technology powering Lotto NZ for the future, you can bet the Kiwi nation is in a position of strength. Lotto NZ and Scientific Games just completed a successful systems technology conversion, making a bold plan for the Lottery’s future a reality and ensuring continued contributions to good cause programs benefitting New Zealand communities. In 2022, the Lottery embarked upon the transformation of its digital and retail platforms and the way game entertainment is delivered to its players. Following an effort that shortlisted potential technology partners, Lotto NZ issued a Request for Proposals, ultimately selecting Scientific Games after a highly competitive procurement process. “The technology supporting our gaming system had been in place for around 20 years and was at the end of its contractual life,” shares Jason Delamore, Chief Executive for Lotto NZ. “More importantly, we wanted to look at the path forward in an increasingly competitive digital market.” Lotto NZ knew collaboration would be key as it sought an omnichannel technology partner to execute its future-forward vision in 2023. SELECTING A TECH PARTNER “Scientific Games ticked a lot of boxes for Lotto NZ. They are a global leader in providing digital products and services for government-sponsored lottery programs. We were looking for a system that brought our retail and digital channels together,” explains Delamore. “On top of that, they offer quality digital game content and access to more choices through a content hub. They also promised a high level of collaboration.” And so, the real work began to replace the Lottery’s existing core gaming system and online gaming system with new, integrated technology that included a lottery retail system, retail point-of-sale technology, digital lottery platform and a digital content aggregation hub. “Lotto NZ always had a very clear idea of what they were seeking in terms of their new gaming system, but also in the type of technology partner relationship they wanted for a highly complex implementation that touched every part of the Lottery’s business,” says Michael Conforti, President, International for Scientific Games. Lotto NZ Chief Executive Jason Delamore, Lotto NZ retailer Anne Barker and Lotto NZ Chief Retail Officer Paul Divers with a new Lotto ticket.
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