COUNTDOWN TO GO-LIVE “Scientific Games was a responsive, engaged and supportive partner. Their teams worked hard across different time zones, and literally on either side of the world in the months leading up to go-live,” Thirwall shares. “During the weeks leading into delivery Scientific Games increased their physical presence in our head office in Auckland, further enhancing their ability to support Lotto NZ and instilling confidence that go-live would be successful.” With a September 29 go-live date in sight, all teams completed prep work ahead of the cutover, with data migration parallel runs, production verification testing and practicing of cutover procedures. A ‘war room’ was set up to respond to issues that might arise. “In the four weeks leading up to go-live, we had over 60 technologists in Auckland working together with Lotto NZ teams. There was a real buzz in anticipation of the big day,” says Mark Lee, General Manager, New Zealand for Scientific Games. The lead-up to go-live went well and the success of the day was down to the detailed planning, discipline and the methodical approach taken to the cutover activity. The teams were well-prepared due to the series of dress rehearsals. SWITCH-OVER DAY Go-live day was very structured, thanks to months and months of planning by the Lotto NZ and Scientific Games teams. “Overall, I was really impressed with the sense of calm and focus on the day,” expresses Delamore. “The teams responded well with the volume of activity, with no issues experienced that were critical to our operations. (Based on wagers as of November 7, 2025)
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