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Public Gaming Industry

Responsible Gaming/CRM


The certificate means not only maintaining the highest standards, but above all, development in each of the eleven certified areas. I am particularly pleased with the maximum rating for responsible gaming management - said Olgierd Cieślik, President of the Management Board of Totalizator Sportowy.

October 24, 2023
 Scientific Games’ High-performance Digital CRM Program Will Continue Driving Omnichannel Player Engagement for Kentucky LotteryCompany…
October 22, 2023
With the aim to raise awareness about the risks of underage lottery use, the National Council on Problem Gambling (NCPG) and the Internatio…
October 22, 2023
 Committed to addressing illegal gambling and related criminal activities while minimising any potential harm on society, EL has developed…
October 15, 2023
 Interested in learning about ways for lotteries to achieve responsible game design, raise awareness of safe gaming, and enhance the pr…
October 15, 2023
Ad tracking and targeted marketing practices in the online gambling industry have come under increasing scrutiny due to concerns about thei…
October 8, 2023
The European Lotteries (EL) has highlighted the importance of lower risk betting and above all industry responsibility as being key to futu…
October 5, 2023
Download pdf, 170 kb Scientific Games Wins Two 2023 Communitas Awards Global Awards Recognize Scientific Games’ Commitment to Ethical, E…
October 3, 2023
 EL Press release Oslo, 27-29 September 2023 – For this year’s sustainability and responsible gaming seminar, members from over 40 countri…
September 29, 2023
A report from Ireland’s Institute of Public Health (IPH) has made distinctions between lotteries and other forms of gaming with regards to…
September 28, 2023
New Jersey Observes Week Four of Responsible Gaming Education Month by Highlighting Research into the State’s Gambling Activities…
September 24, 2023
Committed to addressing illegal gambling and related criminal activities while minimising any potential harm on society, EL has developed a…
September 24, 2023
ANNOUNCING October 16–18, 2023 15:00–17:00 CEST A WLA Online Event   Register here Program Responsible Gaming is the…
September 24, 2023
With a six-point plan, lawyer Carsten Bringmann has shown concrete opportunities for the regulation of loot boxes in the Youth Protection A…
September 15, 2023
The NFL season has officially kicked off and that means a lot of fans are making bets. As more and more states are legalizing sports bettin…
August 29, 2023
Tuesday, August 29, 2023 Toronto ON - The Alcohol and Gaming Commission of Ontario (AGCO) has updated the Registrar’s Standards for Intern…
August 19, 2023
An Argentinean Congresswoman wants much tighter restrictions around online gambling advertising. The bill presented by Marcela Campagnoli h…
August 8, 2023
The National Revenue Agency (NRA) of Bulgaria has ordered gambling companies that operate in the country to suspend self-excluded employees…
August 8, 2023
Victorian Gambling and Casino Control Commission (VGCCC) has announced that it will ban betting on all under 19 sports competitions. Additi…
August 2, 2023
CAMELOT LOTTERY SOLUTIONS RENEWS RESPONSIBLE GAMING CERTIFICATION     London, August 2, 2023 - Camelot Lottery Solutions is proud to anno…
July 2, 2023
The Plan, which was announced at the Responsible Gambling and Mental Health Seminar held in the city of Concepción, seeks to promote a cult…
June 11, 2023
The State Gaming Commission is joining with the New York Council on Problem Gambling to promote responsible gambling.   The groups will be…
June 11, 2023
Norsk Tipping lowers the loss limit for customers under the age of 20 From 1 June Norsk Tipping's customers under the age of 20 will be ab…
June 11, 2023
In just three years, the number of problem gamblers in Norway has dropped from 55,000 to 23,000. This is thanks to the Norwegian gambling m…
June 8, 2023
Committed to addressing illegal gambling and related criminal activities while minimising any potential harm on society, EL has developed a…
June 7, 2023
'There is a significant gap in provincial regulation for the current barrage of iGaming advertising we are seeing on TV, at bus shelters, o…
June 2, 2023
NBA Finals will trigger a surge in sports betting. We need to help problem gamblers. The public embrace of sports betting has drawn media…
May 21, 2023
18 April 2023 – RECORD-BREAKING 92% OF NATIONAL LOTTERY RETAILERS TESTED CORRECTLY ASKED FOR ID ON FIRST VISITS IN 2022/23 ‘OPERATION 18’…