Lotto NZ installs 1,100 new terminals in huge national upgrade
The New Zealand Lottery, Lotto NZ, has completed a major tech upgrade of its retail infrastructure, carried out in late September.
The lottery closed down its MyLotto app and website between Sunday 28 and Monday 29 September to complete the upgrade.
Lotto counters in stores across the country were also closed down during this period, reopening at the same time the app went back online.
“This weekend is the culmination of an incredible amount of work by our team over the past two years,” Lotto NZ Chief Executive, Jason Delamore, said at the time.
Delamore added that the Lotto NZ tech teams had been working extensively to ensure the upgrade went ‘smoothly’ and that its products could go back online as soon as possible.
The upgrade covered all Lotto NZ products including Keno and Bullseye, as well as the online platform as mentioned above. In a LinkedIn post, Delamore said that more than 1,100 new terminals have been installed in retailers across New Zealand.
Lotto NZ completed the upgrade in partnership with its main tech provider Scientific Games, a company with a broad footprint in the international lottery industry with partnerships in Europe and the Americas.
Additionally, Delamore also cited Lotto NZ’s local partners Datacom, Assurity, Circini, Adaptive, DXC and Windcave as critical to the upgrade, alongside ‘hundreds of others who helped deliver the project’.
“Following the upgrade customers will see a range of changes, including new terminals with big screens in our stores and the consolidation of Lotto, Powerball and Strike on to single paper tickets,” Delamore said.
Lotto NZ’s upgrades come towards the final quarter of a year which has seen the company acknowledge a number of risks to its business, such as the threat of AI-backed fraud and financial crime.
In addition, the lottery has also been facing unwanted competition, with some firms based overseas – as far as away as Europe in fact – apparently using direct copies of some of its products, in this case Powerball.
https://lotterydaily.com/2025/10/07/retail/lotto-nz-upgrade/